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Frequently
Asked Questions – Login & Security
Why
does MSHA require registration before filing a form?
The
Department of Labor (DOL) now requires new security guidelines for all agency
websites that interact with public and industry users. The primary purpose of
registering is to provide MSHA and DOL with the ability to audit who is
actually providing filings online. While not widespread, requiring registration
allows MSHA to control abuse of online filing in certain circumstances as well
as provide you, the user, a certain level of protection by allowing MSHA to
make a reasonable determination of the authenticity of the filing.
How
do I register?
Users will need to be registered with MSHA EGov and Login.gov to use EGov Online Filing.
To register with MSHA to use the online forms advisor click on any of the forms you wish to file.
At the login page, click the link under Registration for new EGov users.
All the fields on the registration information screen are required.
Make sure that the email address you use to register with MSHA is valid and that you have access to that email account.
Once you complete your registration information click on the “Register” button The registration process is not complete at this point, you must also register for a Login.gov account.
You will receive a confirmation email from Login.gov to confirm your registration. You have 24 hours to confirm your Login.gov registration.
Once both accounts have completed the registration process, you can begin submitting MSHA forms online.
Link to MSHA EGov registration : MSHA EGov registration
Link to Login.gov : Login.gov
I
used to file my 7000-2 without a login. Why do I need to register now?
The
old elaws filing system for the 7000-2 did not require registration. All that
was required was a valid Mine ID. However, the Department of Labor now requires
new security guidelines for all agency websites that interact with public and
industry users. Therefore, all users are now required to register first before
submitting a 7000-2. Please note that any email address you used for a previous
filing will not be valid as a login so you must first register before
completing the 7000-2. This is a one time registration process and your login
will remain valid for the next quarter’s filing.
I
registered but I receive a message that my username is
invalid or has not been registered with MSHA. What can I do?
Please verify your Login.gov ID (email address) is correct
and has been registered with MSHA (
Verify MSHA EGov Registration) and attempt to login again.
If you still receive the message, contact the MSHA Help Desk at 1-877-778-6055 or by email at desk.help@dol.gov.
If you were
unable to verify your email address as registered with MSHA, you will need to
register first before logging in by clicking the “New
EGov users register here” link.
My email address has changed. Can I change my email address?
Your email address is your user login and cannot be changed through the Change online filing registration information link found on the forms and online filing page.
You must email the MSHA help desk at desk.help@dol.gov and provide the current registered email address (old) and what you would like to change it to (new).
(Example: Request to change our MSHA EGov Account from abc@email.com to xyz@email.com). After the email change has been made, you will receive an email reply informing
you that change has been completed per your request.
NOTE: After updating your MSHA EGov account you must also update the email address associated to your Login.gov account to reflect the change.
See instructions how to change Login.gov email address:https://login.gov/help/manage-your-account/change-your-email-address
If
you have any additional questions or comments about login and security, please
send an email to desk.help@dol.gov.
Thank you.
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